What aspect does benchmarking primarily target?

Benchmarking primarily targets process efficiency and effectiveness as it involves evaluating a company's operations and performance against industry standards or best practices. This practice allows organizations to identify areas for improvement by comparing their processes with those of leading competitors or high-performing peers.

By focusing on process efficiency, companies can streamline operations, reduce waste, and enhance their overall performance, which ultimately contributes to achieving competitive advantages. While employee training, product pricing, and leadership styles are important aspects of management and organizational performance, benchmarking specifically emphasizes measuring and refining processes to drive continuous improvement. This targeted approach helps businesses become more effective and efficient in their operations, leading to better outcomes and enhanced competitiveness in the marketplace.